Returns & Exchanges

At Kent International, we stand behind the quality of our sports equipment and bicycles with a 30-day satisfaction guarantee. If your gear isn't the perfect fit for your lifestyle, we offer hassle-free returns on all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.

• 3.
  Pack and Ship

  Securely pack your sports gear in its original box to prevent damage during transit and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.